Terms of Service

Not Medical Care

This program is a structured behavior-change tool for self-directed use. It is not medical advice, psychiatric care, or clinical therapy. Use of this service does not create a provider-patient, doctor-patient, or therapist-client relationship. We make no clinical claims about outcomes.

If you are in crisis or thinking of harming yourself, please call or text 988 (US/Canada) or contact your local emergency services. The crisis resources at the bottom of every page on this site are available at any time and route to qualified help.

Eligibility and Accounts

You must be at least 18 years old to use this service.

Access is granted through a magic-link email login. You are responsible for protecting the email address tied to your account and for any activity on your account. Notify us immediately at hey@isthishappiness.com if you believe your account has been compromised.

You may not share your account access, attempt to access the service through automated means, scrape content, attempt to extract source data, or use the service in any way that interferes with other users. We may suspend or terminate accounts that violate these terms.

If we terminate your account within 30 days of purchase for any reason other than fraud or abuse, the standard 30-day refund applies. See our Refund Policy.

Purchases and Billing

Paddle.com Market Ltd. is the merchant of record for all purchases. Paddle processes the transaction, the tax, and the receipt. Your contract of sale is with Paddle; your contract of service is with us.

Your purchase grants access to the program or product you purchased. Refunds are governed by our Refund Policy. Email lists are a separate free service and are not affected by any program or product purchase or refund.

Intellectual Property

The code, design, written essays, prompts, quest content, Proof generator, and all other materials on this site are owned by us and protected by copyright and other applicable laws. You may not copy, modify, reverse-engineer, redistribute, or commercially exploit any part of the service without our written permission.

The Proof image generated by your program participation is yours. You may download it, share it, display it, and use it personally. You may not sell it or use it to imply endorsement of any third-party product or service.

Essays we publish are for personal reading. You may share individual essays via link freely. Reproducing essays in full on other platforms requires written permission.

Disclaimer of Warranties

The service is provided “as is” and “as available,” without warranty of any kind, express or implied. We do not warrant that the service will be uninterrupted, error-free, or that any specific behavioral outcome will result from its use. We disclaim all implied warranties of merchantability, fitness for a particular purpose, and non-infringement to the maximum extent permitted by law.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to your use of the service.

Our total cumulative liability to you for any claim arising from your use of the service is limited to the amount you paid for the program, or fifty Canadian dollars (CAD $50), whichever is greater.

Indemnification

You agree to indemnify and hold us harmless from any claim, demand, or expense, including reasonable legal fees, arising from your misuse of the service, your violation of these terms, or your violation of any rights of a third party.

Dispute Resolution

If a dispute arises between us, we will first attempt to resolve it informally by email. If we cannot resolve it within 60 days, the dispute will be settled by binding arbitration administered under the rules of the ADR Institute of Canada, conducted in English, with a single arbitrator. The arbitration will be conducted by video conference.

You agree to resolve disputes individually. You waive any right to participate in a class action, class arbitration, or representative proceeding.

This arbitration clause does not prevent either party from seeking injunctive relief in court to protect intellectual property rights or confidential information.

Governing Law

These terms are governed by the laws of the Northwest Territories and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles. Subject to the arbitration clause above, any judicial proceedings will take place in the courts of the Northwest Territories.

Severability

If any provision of these terms is found unenforceable, the remaining provisions remain in full force. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

No Waiver

Our failure to enforce any right or provision of these terms is not a waiver of that right or provision. A waiver is effective only in writing and signed by us.

Entire Agreement

These terms, together with our Privacy Policy, Refund Policy, and Cookie Policy, constitute the entire agreement between you and us regarding the service.

Contact

Direct questions about these terms to hey@isthishappiness.com.